Friends Helping at Home is an introductory service – matching clients with independent service providers based on needs, preferences, and personalities.
How it works:
When a client gets in touch, the local branch manager takes the time to understand what really matters – from care needs to hobbies and life stories. Because we know our service providers just as well, we can make thoughtful, personalised introductions.
We then arrange a relaxed, no-pressure meeting – usually a friendly chat over a cuppa. If both parties feel it’s a good fit, they choose to work together.
That’s the key: choice.
Clients choose their provider. Providers choose their clients. Together, they decide how the support will work.
It’s a model that’s thriving. From our beginnings in Torquay, we’ve grown across Devon, North Somerset and now England and Wales – with more to come.
Our mission?
We aspire to be the premier service in person-centred care and support. With time to care, we always place our clients and carers at the forefront in all that we do.
Care at Heart.
