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We provide unwavering support to our franchisees through a dedicated Operations Team. Comprised of managers and directors with a wealth of skills and experience, they are instrumental in steering your path to success.  

Our team of operational directors and managers bring expertise from various backgrounds, including managing accounts during establishment and expansion of a nationally recognised care agency. We’re proud to have individuals who have previously served as a Regional Area Manager and a CQC Registered Care Manager who effectively revitalised struggling enterprises, transforming them into exceptional successes. Their extensive knowledge and dedication to best practices have notably improved our operational systems and methodologies. 

Once you embark on your franchise journey with us, we ensure that you receive comprehensive support throughout: 

Client Invoicing and Account Management:

Blue Sky 2020 ltd take care of client invoicing and manage client accounts with meticulous attention.

Service Provider Registration and Due Diligence:

Our team conducts rigorous due diligence on service providers, including obtaining all the necessary registration documents and reference checks for prospective carers. We hand over these well-vetted individuals to you, fully prepared for deployment in your branch. 

Compliance Audits:

We assist you with monthly compliance audits, including quarterly and annual checks, client and service provider satisfaction surveys, and continuous training to ensure your operation maintains the highest standards. 

Business Development Meetings:

We host quarterly business development meetings, including personalised 1:1 planning and strategy sessions, to help you remain focused on building and expanding your branch business. 

Inter-Branch Support:

Regular inter-branch support days are organised for your branch owners, managers, and assistants to facilitate the exchange of best practices and provide practical guidance and advice. 

Direct Contact with the Operations Team:

You can contact our Operations Team directly for assistance with any operational issues and continuous ongoing guidance with all aspects of running a branch, including quality and compliance matters.

Ops Bundle:

As an integral component of our extensive support, we provide an Operations Package that encompasses essential components such as website services, marketing materials, assistance with social media, and necessary licenses. 

With this robust support system in place, we are committed to ensuring your franchise venture flourishes and reaches its full potential.